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Legal

Refund & Return Policy

Effective Date: September 27, 2026

At Bespoo (operated by Lmoulouki LLC), customer satisfaction is our top priority. Please review our refund and return guidelines below.

1. 30-Day Return Guarantee

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2. Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Certain products or services may be available exclusively online through the website and may have limited quantities — these are subject to return or exchange only according to this Refund Policy.

3. Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

4. How to Initiate a Return

To start a return, you can contact us at lmoulouki.contact@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

5. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5–7 business days.

6. Contact Information

If you have any questions regarding our Refund Policy, please contact us: